Privacy Policy

Last updated: July 14, 2025

This Privacy Policy describes how milligram ("we," "us," or "our") collects, uses, discloses, and safeguards information about you when you visit or use our online platform at milligram.shop (the "Service"). Please read this policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to the practices described herein.

If you do not agree with the terms of this Privacy Policy, please discontinue use of the Service immediately.

1. Information We Collect

We collect information in several ways: directly from you when you provide it, automatically as you navigate the Service, and from third-party sources where applicable.

1.1 Information You Provide Directly

When you register an account, enroll in a workshop, complete an exercise, submit a form, or contact our support team, we may collect:

1.2 Information Collected Automatically

When you access or use the Service, we and our technology partners may automatically collect:

1.3 Information From Third Parties

We may receive information about you from third-party services, including:

Authentication providers if you choose to register or log in using a third-party account (such as Google or similar services).

Payment processors who return transaction status and billing confirmations.

Analytics and advertising partners who provide aggregated or pseudonymous behavioral data.

Publicly available sources where permitted by applicable law.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing and Improving the Service

To create and manage your account, process enrollments and payments, deliver workshop content, enable interactive exercises and collaborative tools, and respond to your requests and support inquiries.

2.2 Personalization

To tailor content, recommendations, and the learning experience to your interests, progress, and preferences within the platform.

2.3 Communications

To send you transactional messages such as enrollment confirmations, password resets, and account notifications. With your consent where required, we may also send promotional communications about new workshops, features, and educational resources. You may opt out of marketing communications at any time by following the unsubscribe instructions in those messages or by contacting us directly.

2.4 Analytics and Research

To understand how the Service is used, measure performance, conduct internal research, and improve our platform, curriculum, and user experience.

2.5 Safety and Security

To detect, investigate, and prevent fraudulent transactions, unauthorized access, abuse, and other illegal or harmful activities; to enforce our Terms of Service and other agreements.

2.6 Legal Compliance

To comply with applicable laws, regulations, legal processes, and enforceable governmental requests; to protect the rights, property, or safety of us, our users, or others.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Service. Cookies are small data files placed on your device that help us recognize you, remember your preferences, and analyze usage patterns.

3.1 Types of Cookies We Use

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Service. Where required by law, we will request your consent before placing non-essential cookies.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party vendors who perform services on our behalf, including cloud hosting, payment processing, email delivery, analytics, customer support, and security monitoring. These providers are contractually obligated to use your information only as directed by us and to protect it in accordance with this policy.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Service before your information becomes subject to a materially different privacy policy.

4.3 Legal Requirements

We may disclose your information if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users or the public, or protect against legal liability.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4.5 Aggregated and De-identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We also retain information to comply with our legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes such as fraud prevention and improving our offerings.

When you delete your account or request deletion of your data, we will remove or anonymize your personal information within a reasonable timeframe, except where we are required or permitted to retain it under applicable law. Certain data in backup systems may persist for a limited period before permanent deletion occurs.

6. Data Security

We implement and maintain administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and incident response procedures.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

7. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information. We extend the following rights to all users of the Service, regardless of location:

7.1 Access and Portability

You may request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used, and machine-readable format where technically feasible.

7.2 Correction

You may request that we correct inaccurate or incomplete personal information. You can update much of your profile information directly through your account settings.

7.3 Deletion

You may request that we delete your personal information. We will honor such requests subject to our legal obligations to retain certain data and our legitimate interests in preventing fraud and ensuring security.

7.4 Restriction and Objection

You may request that we restrict the processing of your personal information in certain circumstances, or object to our processing where we rely on legitimate interests as the legal basis.

7.5 Withdrawal of Consent

Where we process your information based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

7.6 Marketing Opt-Out

You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any marketing email, adjusting your notification preferences in your account settings, or contacting us at help@milligram.shop.

To exercise any of the rights listed above, please contact us using the details provided in the Contact Us section. We will respond to your request within a reasonable timeframe and may need to verify your identity before processing certain requests.

8. Children's Privacy

The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information as soon as possible. If you believe a child under 13 has provided us with personal information, please contact us at help@milligram.shop.

Users between the ages of 13 and 18 should review this policy with a parent or guardian before using the Service.

9. Third-Party Links and Services

The Service may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy applies only to the Service. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party services you access through the Service.

10. International Data Transfers

Our Service operates from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the Service, you consent to the transfer of information to countries that may have different data protection laws than your country of residence. We take steps to ensure that such transfers are made in accordance with applicable law and that your information remains protected.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy and, where appropriate, by providing additional notice such as a prominent statement on the Service or an email notification to the address associated with your account.

Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We are committed to resolving any complaints about our collection or use of your personal information. If you believe we have not addressed your concern adequately, you may have the right to lodge a complaint with a relevant data protection or supervisory authority in your jurisdiction.